DeepGrow AG
Last updated: December 2025
1. Introduction and Data Controller
This Privacy Policy informs you about the processing of your personal data when using the DeepGrow app and our website.
Responsible for data processing:
DeepGrow AG
Switzerland
Email: privacy@deepgrow.ai
Website: www.deepgrow.ai
2. Data We Collect
We collect and process the following categories of personal data:
2.1 Registration Data
- Full name
- Email address
- Password (stored encrypted)
2.2 Personality and Usage Data
- Personality analysis results (Big Five model)
- Mood data and sleep quality ratings
- Journal entries
- Session feedback and progress data
- Preferences for voice, sound, and binaural beats
2.3 Technical Data
- IP address
- Device type and operating system
- App version
- Usage timestamps
3. Purpose of Data Processing
We process your data for the following purposes:
- Providing and personalizing AI-powered hypnosis sessions
- Adapting sessions to your personality, mood, and progress
- Sleep and mood tracking with progress analytics
- Account management and customer support
- Improving our services and app features
- Processing payments for premium features
4. Legal Basis
The processing of your data is based on the following legal grounds:
- Contract performance (Art. 6(1)(b) GDPR): To provide app functionality
- Consent (Art. 6(1)(a) GDPR): For optional features such as journal entries and personalized analytics
- Legitimate interest (Art. 6(1)(f) GDPR): To improve our services and prevent fraud
- Legal obligation (Art. 6(1)(c) GDPR): To comply with legal retention requirements
5. Data Security
We employ the highest security standards to protect your data:
- End-to-End Encryption: Your sensitive data, including journal entries and personality profiles, is encrypted throughout transmission and storage.
- Swiss Data Protection Standard: As a Swiss company, we are subject to strict Swiss data protection laws.
- GDPR Compliance: We comply with all requirements of the European General Data Protection Regulation.
- Secure Servers: Our servers are located in secure data centers with state-of-the-art protection measures.
6. Data Sharing
Your data is generally not sold or shared with third parties for advertising purposes. Data is only shared in the following cases:
- Payment providers: To process payments (e.g., Stripe, App Store, Google Play)
- Hosting providers: For technical provision of our services
- Authorities: When legally required
- All data processors are contractually bound to comply with data protection regulations.
7. Data Retention
We store your data only as long as necessary for processing purposes or as required by legal retention periods. After deletion of your account, your personal data will be deleted within 30 days, unless legal retention obligations require otherwise.
8. Your Rights
You have the following rights regarding your personal data:
- Right of Access (Art. 15 GDPR): You can request information about data stored about you.
- Right to Rectification (Art. 16 GDPR): You can request correction of inaccurate data.
- Right to Erasure (Art. 17 GDPR): You can request deletion of your data.
- Right to Restriction (Art. 18 GDPR): You can request restriction of processing.
- Right to Data Portability (Art. 20 GDPR): You can receive your data in a common format.
- Right to Object (Art. 21 GDPR): You can object to processing.
- Right to Withdraw Consent (Art. 7 GDPR): You can withdraw consent at any time.
To exercise your rights, contact us at: privacy@deepgrow.ai
9. Cookies and Tracking
Our app uses technically necessary cookies to provide functionality. We do not use tracking cookies for advertising purposes. Analytics data is collected anonymously and is used solely to improve our services.
10. Minors
DeepGrow is intended for persons aged 18 and over. Processing of minors’ data only occurs with explicit consent from a legal guardian.
11. AI-Powered Processing
DeepGrow uses artificial intelligence to personalize hypnosis sessions. The AI analyzes your personality profiles, mood data, and session feedback to dynamically adapt content. No fully automated decision-making with legal effect takes place. You can request human review at any time.
12. Changes to This Privacy Policy
We reserve the right to adapt this Privacy Policy to reflect changes in legal requirements or our services. The current version is always available on our website and in the app. You will be informed of material changes by email or app notification.
13. Right to Complain
You have the right to lodge a complaint with a data protection supervisory authority if you believe that the processing of your data violates the GDPR. In Switzerland, the Federal Data Protection and Information Commissioner (FDPIC) is responsible.
14. Contact
