DeepGrow AG
Last updated: December 2025
(1) These Terms and Conditions (hereinafter “Terms”) apply to all contracts between DeepGrow AG, Switzerland (hereinafter “Provider” or “we”), and users (hereinafter “User” or “you”) of the mobile application “DeepGrow” and its associated services.
(2) DeepGrow is an AI-powered sleep hypnosis application that offers personalized audio sessions to promote sleep and mental relaxation.
(3) Deviating terms of the User are not recognized unless the Provider expressly agrees to their validity in writing.
(1) The use of DeepGrow requires registration. Upon completion of registration, a usage agreement is concluded between the User and the Provider.
(2) The User must be at least 18 years old or have the consent of a legal guardian.
(3) The User undertakes to provide truthful information during registration and to keep it up to date.
(4) Each User may only create one account. Access credentials must be kept confidential.
(1) DeepGrow offers the following services:
(2) The Provider is entitled to expand, modify, or restrict the offered services at any time, provided this is reasonable for the User.
(3) DeepGrow is not a medical product and does not replace medical or therapeutic treatment. In case of sleep disorders or other health problems, a doctor should be consulted.
(1) The use of DeepGrow may include free basic features as well as paid premium features.
(2) Current prices for subscriptions and additional services are visible in the app or on the website. All prices include applicable VAT.
(3) Payment is made in advance through the payment methods offered in the app (e.g., credit card, App Store, Google Play).
(4) Subscriptions renew automatically for the respective billing period unless cancelled in time.
(1) Consumers have a legal right of withdrawal of 14 days from the conclusion of the contract for distance contracts.
(2) The right of withdrawal expires prematurely if the User has expressly agreed that we begin contract performance before the expiry of the withdrawal period, and the User has confirmed their knowledge that they lose their right of withdrawal upon commencement of contract execution.
(3) Withdrawal should be addressed to: DeepGrow AG, Email: support@deepgrow.ai
(1) The User undertakes to use the app only for private, non-commercial purposes.
(2) It is prohibited to copy, modify, distribute, or use the app or its contents for illegal purposes.
(3) The User is liable for all activities that occur through their account.
(4) The use of DeepGrow while driving vehicles or during activities requiring full attention is prohibited.
(1) All contents of the app, including texts, audio content, graphics, software, and trademarks, are protected by copyright and are the property of the Provider or its licensors.
(2) The User receives a simple, non-transferable right to use the app within the scope of these Terms.
(1) The Provider is liable without limitation for intent and gross negligence as well as for damages resulting from injury to life, body, or health.
(2) In case of slight negligence, the Provider is only liable for breach of essential contractual obligations (cardinal obligations), and in this case, liability is limited to the foreseeable, contract-typical damage.
(3) Liability for indirect damages, consequential damages, and lost profits is excluded to the extent permitted by law.
(4) DeepGrow serves to promote well-being and is not a substitute for professional medical or psychological advice. The Provider is not liable for health consequences resulting from the use of the app.
(1) The usage agreement is concluded for an indefinite period.
(2) Both parties may terminate the contract at any time with ordinary notice. Paid subscriptions may be terminated at the end of the respective billing period.
(3) The right to extraordinary termination for important reasons remains unaffected.
(4) Termination can be made via the settings in the app or by email to support@deepgrow.ai
The processing of personal data is carried out in accordance with our Privacy Policy, which is available at deepgrow.ai/privacy. The Provider uses end-to-end encryption and is GDPR compliant.
(1) The Provider reserves the right to amend these Terms with effect for the future, provided this is necessary for valid reasons and the User is not unreasonably disadvantaged.
(2) Amendments will be communicated to the User at least 30 days before they take effect by email or in the app. If the User does not object within this period, the amended Terms are deemed accepted.
(1) Swiss law applies, excluding the UN Convention on Contracts for the International Sale of Goods.
(2) The place of jurisdiction is the registered office of the Provider in Switzerland, provided the User is a merchant or has no general place of jurisdiction in Switzerland.
(3) Should individual provisions of these Terms be or become invalid, the validity of the remaining provisions remains unaffected.
(4) The EU Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr. We are not obligated and not willing to participate in dispute resolution proceedings before a consumer arbitration board.
DeepGrow AG
Email: support@deepgrow.ai
Website: www.deepgrow.ai
